AI-agent first
Your delivery agent should be able to do the work—not just describe it.
Botops exposes a remote, authenticated MCP server with the tools and tenant data an AI agent needs to operate client bots while preserving human oversight.
One agency-scoped operating surface
Understand the workspace
Inspect clients, bots, integrations, users, conversations, and transcripts with safe defaults.
Complete operations
Create and update clients, bots, credentials, users, widgets, and lifecycle state.
Bring back outcomes
Reconcile Retell and Vapi calls and chats through bounded, retrying, idempotent jobs.
Designed for MCP clients
- Remote Streamable HTTP JSON-RPC endpoint
- Dedicated bearer token per agency, separate from ingest and provider keys
- Declared read-only and mutating tool annotations
- Structured tool results plus a workspace summary resource
- Server-side demo immutability and tenant enforcement on every call
Humans keep the final view
The portal remains the place where agency teams and clients review bots, transcripts, access, branding, and agent-driven changes. MCP makes the system operable; the portal makes it accountable.