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MCP-native operations for AI agencies
Let AI agents run the work. Keep every client in control.
Botops gives AI agents a governed MCP interface to operate clients, bots, users, widgets, and conversations—then gives your team and clients a branded portal to review what matters.
Agent activity · Harbor Dental
Work completed by agents. Context retained for people.
Client scoped
Roles enforced
Every MCP tool and portal view is bound to the authenticated agency. Demo and inactive tenants cannot bypass write controls.
Agents first. Humans in the loop.
Give your agents tools, data, and safe boundaries.
Connect Claude, Codex, or another MCP client to inspect the workspace, create and update client operations, manage access, configure widgets, and reconcile provider conversations.
Every tool call stays inside one agency. Private provider credentials remain encrypted and demo writes remain blocked server-side.
An operating system for delivery
Agent-operated
Use tenant-scoped MCP tools and resources for both reads and governed writes.
Provider-connected
Retell and Vapi calls and chats reconcile into shared client context.
Client-visible
Branded, role-aware portals make agent work legible and reviewable.
Questions
Frequently asked
What can an AI agent do through Botops?
An authenticated MCP client can inspect clients, bots, users, integrations, and transcripts; create or update operational records; configure widgets; manage lifecycle state; and trigger conversation reconciliation.
Does Botops replace Retell or Vapi?
No. Those providers continue to run voice and chat agents. Botops is the governed operations, data, and client-delivery layer around them.
Can an MCP agent cross client or agency boundaries?
No. MCP credentials resolve to one agency, and every query and mutation adds that agency scope on the server.
Is there a public signup?
No. Botops launches with sales-assisted setup so tenancy, provider access, and agent credentials are configured correctly.