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Retell + Botops

Turn Retell agents into a client-ready service.

Import voice and chat agents separately, configure the official browser widget, and keep calls and chats reconciled to the right client.

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What the integration covers

Voice agents and chat agents imported as distinct resources
Retell v3 call and chat reconciliation with idempotent records
Phone-number visibility and routing through the current v2 list API
Native chat or voice widget configuration with domain controls

Questions

Frequently asked

Does Botops store the Retell management key in the browser?

No. The encrypted management key stays server-side. The widget receives only a separately stored browser-safe public key.

Can sync still be run manually?

Yes. Manual conversation sync remains available alongside the scheduled reconciliation endpoint.

Retell integration · Botops